Salary: £30,000 - £32,700 Contract: Fixed-term (18 months) Location: London Hybrid Deadline: 24th November Benefits: Flexible working, health and wellbeing support, Simplyhealth cash plan, generous pension (up to 10%), life assurance, and more We are delighted to be working with the amazing Arthritis UK as they look for a Supporter Journey Officer to join their Innovative and Performance team on a fixed-term contract. This is a fantastic opportunity to help shape how the charity engages with its supporters, ensuring they feel valued and inspired to take action in the fight against arthritis. In this role, you ll assist the Supporter Journey Manager in developing and delivering an inspiring and impactful programme of stewardship for Arthritis UK s contactable community. You ll play a key part in creating integrated supporter journeys that build loyalty and inspire action, managing communications across multiple channels including email, post, and SMS. You ll also work collaboratively with colleagues across the Income and Engagement directorate to embed a fundraising and engagement culture, optimise supporter experiences, and provide insight-led evaluation to support future development. To be successful as the Supporter Journey Officer, you will need:Experience writing in different styles and producing content for varied audiencesProven ability to deliver audience-focused engagement strategies and communicationsStrong data analysis and problem-solving skills with an insigh