VS/7818General Manager Build to RentSalary: £48,000 per annum, plus 10% discretionary bonus Location: Salford Quays Hours: 9:00 am - 5:30 pm Monday to Friday (some flexibility to work outside of these hours to support resident events or respond to resident escalations)Permanent My client is a rapidly growing operator and consultancy in the Build-to-Rent (BTR), co-living, and single-family rental space, dedicated to making life simpler and more fulfilling for their residents and clients. Their standout Build-to-Rent development offers 151 beautifully designed individual units. Residents enjoy a host of premium amenities, including a fully equipped gym, a calming yoga studio, and a fantastic roof terrace with stunning panoramic views across the Quays. As General Manager, you ll lead the on-site team and ensure a vibrant community within the building. You ll build and maintain the building s reputation, drive revenue to meet or exceed targets, and manage costs within budget. You ll also ensure the highest member satisfaction in service, responsiveness, and community spirit, while maintaining the quality of the asset and complying with all Health and Safety legislation. Key Responsibilities:People Management: Recruit, train, and motivate the on-site team.Conduct annual appraisals and regular 1-2-1s.Ensure adherence to processes and achievement of SLAs/KPIs. Community Engagement and Satisfaction: Deliver top-tier service to enhance member satisfaction and retention.Develop acti