Customer service - Order Processor / Permanent / Full time / Fully Office Based / Warrington Your new company My client, a global organisation that delays with manufacturing, is seeking a professional customer service / order processor to join their small team on a permanent basis. Working from an office in the heart of Warrington, you will be joining a friendly and supportive team who pride themselves on the service that they give to both internal and external customers.Your new role The position is offered full time, Monday to Friday, and working fully from the office. You will be reporting directly to the Managing Director and have responsibility for managing the full customer cycle. Some of your duties will include but not limited to Processing customer orders Maintaining communication by phone, email and other means Working collaboratively with internal teams to meet customer needs Managing customer backlogs and delays Supporting sales generation, and contributing to lead generation effortsOffering updates and reports on the status of customer ordersPromptly responding to customer enquiries, providing product information, and preparing accurate quotes within specified timeframesCollaborating closely with colleagues in Field Sales, Product Management, and other departments to meet customer needs and achieve shared goalsWhat you''ll need to succeed Proven history in an office-based customer service / order processing position Strong communication skills both writ