Inbound Customer Service AdvisorSalary: Until April 2026 = 23,600 - May 2026 onwards rising to = 26,500 + 12% PensionHours: Full-time - Flexibility from Monday to SundayLocation - Glasgow City CentreJanuary 2026 Start36 hour week until Full-Time - 3 days per-week hybrid working offered after probation Love talking to people? Thrive in a fast-paced environment? We''ve got the perfect role for you! This is a fantastic opportunity to join one of the most instantly recognisable brands within not only UK, but global banking! We are looking to bring you into our team from January 2026, when you will for the first 3-months work within our ISA Team on a project basis- being part of 1 of 3 teams - Fraud, Workflow or Payments. Then from May 2026 onwards, you will join your full-time team, which will be either Core Banking - which is our Savings and Loans team, or you will join our excellent credit card team - at this time your salary will also increase to 26,500. You will thrive in our buzzing and collaborative environment, helping our customers on a daily basis and having lots of fun doing it. Whether you''re problem solving or celebrating wins - you''ll be part of a team that values energy empathy and customer excellence. We also offer you fantastic work/life balance, with the ability to work-from-home 3-days per week after probation. What You''ll Be Doing:Listen like a pro and guide customers through policy updates, sales, and renewalsChampion our digital tools and help customers ta