Overview

Job Title: Senior Supervisor - Social HousingLocation: North LondonSalary: £50,000 per annumContract Type: Permanent, Full-TimeResponsibilities

Lead a team of operatives, contractors, and junior supervisors delivering responsive repairs and void works across a large portfolio of social housing properties.Oversee daily scheduling, workload distribution, and performance monitoring to ensure KPIs and SLAs are consistently met or exceeded.Act as the first point of contact for escalated issues relating to tenant satisfaction, service quality, and operational challenges.Work collaboratively with the contract manager, planners, and client-side stakeholders to ensure seamless service delivery.Monitor health and safety compliance across all sites, conducting audits and implementing corrective actions as required.Support in the recruitment, onboarding, and ongoing development of site-based teams.Produce regular reports on performance, compliance, and workforce productivity.Drive a culture of continuous improvement, resident satisfaction, and team accountability.Requirements

Proven experience in a supervisory or managerial role within social housing repairs, maintenance, or a similar property services environment.Strong understanding of responsive repairs, voids, and planned works processes.Excellent leadership and people management skills, with the ability to mentor and motivate teams effectively.Sound knowledge of health and safety legislation (e.g., CDM, COSHH, etc.).Familiarity with housing management systems and job scheduling software.Full UK driving licence and willingness to travel across North London as required.What’s On Offer

Competitive salary of £50,000 per annumCompany vehicle or car allowanceClear progression pathway into Contracts Management or Project rolesWhy Apply?

This is an excellent opportunity to join a respected housing maintenance contractor with a strong pipeline of work across North London. If you''re looking for the next step in your supervisory career - with real autonomy and influence - this could be the role for you

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