Job description Context: We have been developing our income generating HR offer to schools and building relationships with our customers. This role is key to providing a responsive, professional, customer focused and flexible employee relations HR service to head teachers, governors, business managers and staff in schools across Redbridge. You will be the lead Employee Relations HR Business Partner to schools in Redbridge, responsible for managing cases and providing advice to schools that helps them to support their staff and deliver strong education to the young people in the borough. As a member of the schools HR team, you will be driven to achieve the best and be hardworking, respectful and professional to our colleagues and customers. You will deliver a high quality customer service in a fast-paced, customer focused environment and be able to adapt rapidly to shifting demands and priorities and be flexible whilst maintaining a high level of professional credibility. The cases we manage are constantly changing and no two days are the same. You will need to be able to adapt rapidly to shifting demands and priorities and be highly responsive. It is a challenging role but at the same time, highly rewarding as we can see the difference we make to staffing and in turn, the education of children in the borough. Generic accountabilities: Act as a role model for the approach and behaviours expected of all staff in Education and Inclusion and contribute to the achievements o