Resident Liaison Officer (RLO) Location: LondonIndustry: Building and Construction Contract Type: Permanent Full-Time Salary: 30,000 - 40,000 (depending on experience)Our client is a growing fa ades contractor delivering external envelope and remediation works across London. They are looking to appoint a Resident Liaison Officer (RLO) to support ongoing projects, acting as the key link between site teams and residents.This is a vital role ensuring smooth communication, minimal disruption, and a positive experience for residents throughout project delivery.The RoleThe Resident Liaison Officer will be responsible for managing all resident communication across live projects, ensuring works are clearly communicated and any concerns are handled professionally and efficiently.You will work closely with site teams and project managers to support the successful delivery of fa ade and external works.Key ResponsibilitiesActing as the main point of contact for residents throughout project deliveryCommunicating project timelines, works schedules, and potential disruptionsManaging resident queries, complaints and feedback in a professional mannerArranging and attending resident meetings, drop-in sessions and consultationsSupporting site teams to ensure minimal disruption to occupied propertiesKeeping accurate records of resident interactions and communicationsAssisting with access arrangements for worksPromoting a positive image of the company within the communityRequirementsPrevious exp