Customer Account Manager to join a well-established and growing business based in South East London. This is a full-time, permanent role offering a competitive salary (depending on experience).About the Role: You''ll be managing a portfolio of key customer accounts, ensuring service excellence and maintaining accurate client data. This is a client-facing role requiring strong communication, attention to detail, and the ability to work independently. Familiarity with systems like Prima or Horizon would be a real plus.Key Responsibilities:Manage and support a portfolio of key customer accountsMaintain and update client data accurately in internal systemsBuild strong relationships with customers to ensure service excellenceLiaise with internal teams for smooth order processing and problem-solvingProactively identify ways to add value and enhance customer satisfactionWhat We''re Looking For:Experience in customer service or account managementFamiliarity with Prima and/or Horizon systems is highly desirableExcellent organisational and communication skillsConfident working independently and managing multiple prioritiesThis is a fantastic opportunity to join a friendly, experienced team within a business that values reliability, long-term relationships, and high service standardsBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.