Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations. This is an excellent opportunity to join a stable company with a collaborative culture, strong internal support, and a commitment to continuous improvement. The successful candidate will become part of a small, professional IT team supporting users across the business. You will act as a key point of contact for internal IT support, ensuring systems run smoothly and users receive timely assistance, the position is office based Monday to Friday paying up to 30,000pa DOE. Duties for the Successful IT Support TechnicianProviding day-to-day technical support to staffTroubleshooting hardware, software, and connectivity issuesSetting up new equipment and user accountsMaintaining systems through updates and preventative maintenanceSupporting telephony and business applicationsManaging and resolving support ticketsAssisting with IT projects, upgrades, and improvementsSkills and experience required for the successful IT Support Technician:Proven experience in an IT support or service desk role, or relevant IT qualificationsStrong hands-on skills in diagnosing and repairing hardware issuesSolid knowledge of Microsoft Windows desktop environments, Windows Server, and Microsoft OfficeGood understanding of basic networking principles (e.g. connectivity, IP, t