Job Description: Internal Sales Executive Location: Bromsgrove, Worcestershire Job Type: Full-Time, Permanent Salary: Competitive (DOE) About the Role We are seeking a proactive and customer-focused Internal Sales Executive to join our growing team in Bromsgrove. This is an excellent opportunity for an organised and commercially minded individual who enjoys building customer relationships, managing enquiries, and supporting business growth. Working closely with customers, suppliers, and internal departments, you will play a key role in delivering outstanding service, preparing quotations, processing orders, and identifying opportunities to increase sales within existing and new accounts. Similar internal sales roles typically involve customer relationship management, quotation preparation, lead handling, CRM management, and close collaboration with operational teams. Key Responsibilities Respond to customer enquiries via telephone, email, and online channels. Prepare and follow up quotations in a timely and professional manner. Process customer orders accurately and efficiently. Develop and maintain strong relationships with existing customers. Identify opportunities for upselling and cross-selling products and services. Support the external sales team with quotations, account management, and customer information. Manage and update customer records within the CRM system. Liaise with internal departments to ensure smooth order fulfilment and customer satisfaction. Proactively