MMP Consultancy are currently seeking permanent DLO Management candidates for a Housing organisation based in Kent, paying circa 81,000 per annum. Salary: Circa. 81,000 Location: Kent Contract: Permanent Client: Housing OrganisationThis senior leadership role carries full responsibility for operational performance, health and safety compliance, financial management, and service improvement, ensuring excellent outcomes for residents and strong value for money. Key ResponsibilitiesLead and manage a multi-disciplinary DLO, driving performance, productivity, and customer satisfaction.Full accountability for health and safety, compliance, and operational delivery in line with legislation and best practice.Strategic planning and effective deployment of resources to meet service targets and KPIs.Budget responsibility of approx. 11.5m, including forecasting, cost control, and value for money.Recruit, develop, and retain high-performing teams, embedding a culture of ownership and continuous improvement.Manage supply chain and subcontractor performance, ensuring compliance and commercial effectiveness.Drive service improvement using performance data, resident insight, and customer feedback.Ensure complaints are managed in line with Housing Ombudsman requirements, with a strong focus on resolution and learning.Build effective relationships with internal stakeholders, contractors, and partners.Essential RequirementsCIH qualification in Managing Housing Maintenance (or equivalent).Degree-