Job Title: Estates Services Supervisor Location: North West London About the Role: We are seeking a highly motivated and proactive individual to join our team as a Estates Services Supervisor. This is an exciting opportunity to manage and oversee the delivery and performance of a range of services in our communal open spaces, playgrounds, and residential blocks. The ideal candidate will ensure the effective delivery of grounds maintenance, arboriculture, caretaking, and cleaning services while maintaining a focus on quality, customer satisfaction, and compliance with health and safety standards. Key Responsibilities:Supervise the delivery and performance of grounds maintenance, arboriculture, caretaking, and cleaning services.Manage the execution of service level agreements (SLAs) and programmes of work to meet contractual obligations.Ensure compliance with health and safety regulations, waste disposal laws, and environmental policies.Achieve high standards of quality and value for money in the services provided.Maintain a high level of customer satisfaction through direct interaction and problem resolution.Manage and motivate teams on-site, leading by example and ensuring performance targets are met.Act as the point of contact for external suppliers and oversee their performance.Split your time between community engagement (working directly with the team in the field) and administrative duties (handling meetings, reports, and documentation via laptop).Key Skills and Experie