Renewals Administrator

Are you detail-driven with a passion for process? Do you thrive in a fast-paced, regulated environment where precision is key? If you''re ready to take ownership of critical renewals, manage high-value portfolios, and grow with a leading IP firm, this role is for you. Benefits:Salary: Up to 28,000 per annum DOEHybrid working model: Minimum two days in the office per weekOffice located in Birmingham25 hours per week (Monday to Friday, 9:00am - 5:15pm)Opportunities for career development and progressionCollaborative team environmentComprehensive training and ongoing support33 Days Holiday (Including Bank Holidays)Pension auto-enrolment schemeFree onsite parking Role and Responsibilities:Maintaining and updating renewals records.Producing and verifying standard and special reminders (e.g., monthly, annual, and quarterly) for clients.Processing instructions to pay renewal and maintenance fees, including issuing invoices and credits to foreign attorneys and clients.Coordinating the payment of IPO, EP, EUIPO, and WIPO fees, including electronic and online payments via systems such as ARGOS.Instructing foreign agents on trademark and design renewals.Auditing daily instructions for renewals and abandonments to ensure accurate records.Processing overdue reminders and loss of rights letters due to unpaid renewals.Managing lapsed case records upon receipt of notifications from IP Offices and foreign attorneys.Responding to client and attorney queries via the renewals mailbox.Providing c
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