Night Team Member

YHA York

Permanent, flexible contract

15+ hours per week

£12.21 per hour (applies to all, including those under the age of 21)

Here at YHA York we pride ourselves on our team''s creativity, dynamism and team work. Situated on the leafy banks of the River Ouse, YHA York is only a half hour walk from York''s historic centre. Our team are committed to providing exceptional customer service to all of our guests, and this role is truly integral in ensuring that those who stay with us have truly memorable experiences.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

10 nights free hostel stays per year for you and up to 3 friends or familyAccess to YHA''s staff discount and cash back portalFree YHA Membership each yearAccess to support via our Employee Assistance ProgramThere are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing as a Night Team Member?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

Ensuring the security of the hostel, making every guest feel safe and welcomeWorking on reception, providing support to guests and preparing necessary reportsRegular inspections to maintain the highest standards of cleanliness and comfortCarrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experienceWhat Skills and Experience do you need to be a Night Team Member?

Our Night Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.

To provide this service to our guests we are looking for the following qualities in our Night Team Members:

Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlinesBasic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, ExcelA food safety qualification would be beneficial (desirable)Knowledge and understanding of the core purpose of YHA - what YHA does and how we do itFor more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form (it''s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTE

All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member

Keywords: Hospitality Assistant, Team Member, Hospitality Team MemberTPBN1_UKCT