Signifly is a dynamic digital agency specializing in delivering innovative solutions to our clients. Our expertise spans across strategic brand and business development, design, web development, digital marketing, and content creation, providing a comprehensive approach to digital growth. We are now looking for a dedicated and experienced Head of Operations for our London studio to drive our operations and support our further growth trajectory.As our Head of Operations, you will be responsible for driving and supporting the daily operations of our London studio ensuring that all teams work well and efficiently together toward common goals. You will be a key sparring partner for our colleagues in their work with our clients and projects making sure that the teams get the help they need in planning and executing their work smoothly. Further, you will participate in our resource management supporting our team leads in their daily management of our colleagues and projects to ensure our colleagues’ continued motivation and learning, high quality of work, as well as balancing of workloads.You will work closely with the Managing Director and our Global Head of Operations to design and implement processes, develop and apply best practices, and monitor performance metrics to drive success across all operational areas. Hence, as our Head of Operations, you should have strong leadership skills, a deep understanding of agency workflows, and a knack for problem-solving in a dynamic environment.Finally, some of your time will be devoted to working directly with our clients as the project manager on selected projects. With a strategic mindset, great communication skills, and structure, you will guide them through our project cycle from start to finish. You will be managing cross-geographical project teams with specialists from our studios in both London, Copenhagen, Montreal, and Toronto, and you will play an important role in establishing scalable processes to succeed with projects locally and internationally.Have solid experience (-7+ years) in

project management

of digital projects and all its underlying processes and dynamics, preferably from a digital agency or another advisory/consulting company.Have a strong

understanding of digital agency workflows

, including resource allocation and client management.Possess great

leadership skills

, enabling you to guide colleagues through complex challenges in their projects.Understand the

financial aspects

of project management within professional services, including budgeting and forecasting and juggling different pricing models.Are comfortable with

data handling

and working in Excel/sheets.Regular social team events with your colleagues (paid)Coffee, tea, soft drinks, snacks, etc.Competitive salary based on qualifications and performance.Great Group Insurance Plan including extended health and dental.Group Pension Plan.At Signifly, we work in close collaboration with a broad range of clients from all industries to create new and innovative digital products and business models. We are a team of

developers, designers, filmmakers, and digital strategists

, and we believe that creativity, entrepreneurship, and a diverse mix of top-notch skills can drive the innovation and change that will help shape a

better and more sustainable tomorrow.Join our digital journey!