Operation Manager Basic Salary: £62,500 Profit-related bonus 30 days holiday (22 days + 8 bank holidays) Subsidised healthcare scheme Company pension scheme (auto-enrolment) Regular pay reviews and training opportunities This is a varied and rewarding role within a well-established Cardiff-based business, now part of the Senseco Group. With over 30 years of experience in the Automation, Fire and Security industry, we are continuing to expand our Business. We are recruiting for an experienced Operational Manager, working with our Senior Management Team, supporting our Business Unit Leader in the day-to-day running of the business. If this sounds like the right opportunity for you, we encourage you to apply and become part of our growing team. Key Responsibilities Operations and Team Leadership Support the Business Unit Leader across operational projects, initiatives and all aspects of the business. Deputise for the Business Unit Leader in day-to-day business management and decision-making. Directly manage Department Managers, ensuring alignment, performance, and accountability. Drive process improvements across the business, identifying efficiencies and implementing best practices. Take ownership of customer onboarding, ensuring a seamless and high-quality client experience. Ensure compliance is met throughout the business. Collaborate in the preparation of budgets, forecasts, and operational plans. Driving a positive culture within the business Ensure financial controls ar