Multi-Site General Manager The organisation We are partnering leading operator within the build to rent sector to appoint a Multi-Site General Manager for their East London portfolio. Our client operates a growing portfolio of professionally managed rental homes and is committed to delivering a service-led resident experience. With continued investment across London, this organisation offers stability, progression and exposure to a dynamic rental market. The role and responsibilities As Multi-Site General Manager, you will support the Head of Resident Services in the safe and effective management of a multi-asset residential portfolio in East London. The Multi-Site General Manager will lead the on site teams across multiple schemes, ensuring operational performance, service delivery and compliance standards are met. Key responsibilities include: Leading and developing on-site teams to deliver a consistent resident experience. Supporting the Regional General Manager with oversight of operational performance. Acting as escalation point for resident enquiries, complaints and incidents. Overseeing move-in and move-out processes across the portfolio. Managing contractor performance and inspecting completed works. Supporting service improvement initiatives across sites. Monitoring budgets and reporting performance against KPIs. Promoting safe working practices, including compliance with health and safety legislation and COSHH. The Multi-Site General Manager will maintain visibilit