Job Title: Retail Packaging Artwork Account ManagerLocation: Home based with regular travel to Welwyn Garden City and Southend-on- SeaHours: 8am - 5pm (30-minute lunch break)Salary: 40,000 - 43,000 BenefitsOverview:Are you a confident and experienced account manager ready to lead high-profile client relationships in a fast-paced environment? We''re looking for a Retail Packaging Artwork Account Manager to take the reins of a dynamic retail account, acting as the key contact and escalation point for both internal teams and client stakeholders.You''ll play a crucial role in ensuring smooth delivery of services, driving continuous improvement, and nurturing strong, trusted partnerships. You''ll also oversee and support a remote Project Management team, ensuring effective workload allocation, performance development, and best-practice execution.Key Responsibilities:Serve as the day-to-day lead and escalation point for all internal and external stakeholders.Build and maintain strong working relationships to support the delivery and evolution of service provision.Line manage a team of remote Project Managers, ensuring workload is balanced and performance is developed and supported.Oversee planning and delivery of high-profile or "at risk" projects, providing hands-on support where needed.Ensure project delivery meets high standards and client expectations in a fast-paced environment.Own all regular client reporting and communication including weekly updates, monthly financial check