Training Support AssistantLocation: Tipton - Office for first 3 months, then will become hybrid Start Date: ASAP Contract Duration: 12 months Pay Rate: 19.65 per hourAre you passionate about providing exceptional support and contributing to a dynamic training environment? We have an exciting opportunity for a Training Support Assistant to join our team in Tipton! If you thrive in a collaborative setting and are dedicated to delivering outstanding service, we want to hear from you!What You''ll Be Doing:As a Training Support Assistant, you will work closely with an enthusiastic team, making a significant impact on the training experience for both team members and customers. Your responsibilities will include:Collaborating with fellow Training Support Assistants to ensure smooth operations.Meeting KPIs and performance targets accurately and on time.Handling internal and external course bookings and administration, including:- Booking training requirements - Scheduling and updating trainer programmes with course dates - Reserving training rooms - Creating and issuing course joining instructions - Accurately updating CROWN records - utilising financial systems for purchase orders and receipts Performing reception duties to welcome visitors and handle inquiries.Providing excellent customer service across all communication channels.What We''re Looking For:The ideal candidate will be dedicated to delivering exceptional customer service and possess the following skills:Strong communic