Case management IT Support Analyst - up to 36,000I am seeking a case management IT Support Analyst to work on-site across 5 different sites for a well-known client based in the Devizes area.The right case management IT Support analyst will be a part of the IT team, assisting with te implementation, maintenance and control of elements of the Information Technology within the office at all locations when and where needed as instructed by the departmental manager. Also assisting the IT systems and software developer in updating and recommending changes to the case management systems as directed by management.Benefits of this role include:Salary up to 36000Pension scheme25 days holidayShut down days at ChristmasBank HolidaysBirthday offKey Reponsibilities include: Support case management scripting, troubleshoot issues, and identify areas for process improvement.Provide first-line technical support to staff, ensuring effective use of IT resources.Assist with the setup and configuration of peripheral equipment.Support staff training on operating systems, software packages, and applications.Maintain positive working relationships with colleagues and supervisors.Perform additional duties as assigned by the departmental manager. If these duties significantly alter the nature of the role over time, a formal role review will be conducted.Essential skills needed include:Able to work independently with minimal supervisionProficient keyboard skills and solid computer knowledgeProfessional