Ocean Freight Operator | Account manager 


Location: Leeds
Salary: Up to £36,000 + Monthly Bonus
Benefits: 24 Days Holiday + Bank Holidays | Team Days Out | Career Development | Amazing Culture

We’re recruiting for an exceptional opportunity with one of the most respected small freight forwarding businesses in the market. This is not your average logistics company — they’ve built a genuinely supportive, positive and people-first culture where staff stay long term, are valued properly, and actually enjoy coming to work.

The business has incredibly low staff turnover, a relaxed but professional environment, and leadership that truly rewards hard work. Team events have included race days, holidays abroad, social events and regular incentives — because they believe good people deserve to be looked after.

Responsibilities:

• Handling FCL and LCL import/export shipments
• Coordinating bookings with shipping lines, hauliers and overseas agents
• Completing shipping documentation accurately
• Customs clearance support and compliance
• Tracking shipments and proactively updating customers
• Managing customer queries and providing excellent service
• Building strong relationships with clients, suppliers and internal teams
• Supporting the wider freight team when required

What We’re Looking For?

• Previous experience within Ocean Freight Operations
• Import and/or export experience
• Strong organisational and communication skills
• Ability to work in a fast-paced environment
• A positive attitude and team-focused mindset
• Someone who wants to grow and develop long-term

Why This Company?

• Up to £36,000 salary
• Monthly bonus scheme for hitting targets
• 24 days holiday + bank holidays
• Fantastic working atmosphere
• Low staff turnover — people genuinely stay here
• Supportive and approachable management team
• Paid team days out and social events
• Opportunity to learn other freight modes (air, road, etc.)
• Real long-term career progression within a growing business

This is the kind of company people rarely leave — a brilliant culture, great people and a management team that genuinely values their staff.