We''re looking for a proactive IT Service and Support Specialist to join our team. In this hands-on role, you''ll support our IT ticketing process, manage end-user device requests, and work closely with global IT teams to ensure seamless operations.Working hours:Monday - Friday 8AM - 4PM Pay: 13What you''ll do: Set up IT equipment for new starters and support staff transitions Handle desktop/laptop repairs and mobile device administration Troubleshoot hardware/software issues and reset passwords Use ServiceNow to log and manage incidents and requests Maintain accurate asset tracking and IT stock levels Collaborate with global IT teams to meet SLAsWhat you bring: Solid experience with PC/laptop hardware, Microsoft Windows/Office, and networking basics Strong organisational and communication skills A "can-do" attitude with the ability to work independently Proven ability to prioritise, meet deadlines, and support users at all levelsIf you''re driven, tech-savvy, and ready to make a difference, apply now and help us keep us running smoothly.Should you require any support or assistance, please contact your local Gi Group office.Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recrui