Office Administrator

Location: Clacton

Salary: £12.71 – £13.00 per hour (depending on experience)

Hours: Monday to Friday, 08:30 – 16:30 (37.5 hours per week)

Pin Point Recruitment are currently recruiting for an Office Administrator to join a busy manufacturing business. This role is ideal for someone with strong administrative experience who is confident using Sage 50 and enjoys working in a fast-paced production environment. You will play a key role supporting the factory operations team with administrative tasks, order processing, and customer/supplier communications.

Key Responsibilities

• Respond to general enquiries from customers and suppliers, including sales and transport queries.
• Handle incoming phone calls and direct enquiries appropriately.
• Enter new orders, customer details, and supplier information onto Sage 50 S.O.P. and internal Excel systems.
• Raise orders and generate labels in line with the production plan.
• Review the Transport Haulier Portal daily to ensure all scheduled deliveries have been completed successfully.
• Escalate delivery issues to senior management and ensure investigations are carried out where required.
• Prepare and label bags for production when required.
• Provide general administrative support to the Factory Operations Co-ordinator.
• Carry out any additional administrative duties as required.

Requirements

• A good standard of GCSEs in Maths and English (or equivalent).
• Minimum 2 years’ experience using Sage 50 software.
• Previous experience in a similar administrative role.
• Experience working within a multi-disciplinary team environment.
• Strong IT skills, including Microsoft Word, Excel, and email systems.
• Experience working with both manual and computerised systems.
• Strong organisational and communication skills with attention to detail.

If you have the relevant Sage 50 experience and are looking for your next opportunity in a busy administrative role, we would love to hear from you.