Job Description

Join Us as Senior HR Operations ManagerLocation:

Leeds

Salary:

Competitive + exceptional benefits

Contract Type:

Full-time and PermanentOverview

As we continue to grow and evolve, we’re looking for a passionate and experienced

Senior HR Operations Manager

to lead the charge in shaping our HR operations. This is a high-impact role where you’ll drive operational excellence, lead a small but mighty team, and collaborate across the business to deliver best-in-class HR processes, policies, and systems. You’ll be at the heart of our people strategy—ensuring our benefits are industry-leading, our payroll runs like clockwork, and our HR infrastructure supports a thriving, inclusive workplace.What You’ll Be Doing

You’ll lead and inspire a team of two, working closely with the wider HR function and key stakeholders to deliver seamless HR operations. Your responsibilities will include:Designing and implementing effective HR policies, procedures, and pay structuresManaging our company vehicle fleet in line with safety and commercial standardsEnhancing our total benefits offering to attract and retain top talentLeading annual HR processes including surveys and pay reviewsOverseeing payroll operations and mitigating business riskBuilding strong relationships with internal teams, external providers, and trade unionsEnsuring pension administration is accurate and compliantStaying ahead of legislative changes (e.g. pay reporting, living wage)Who You Are

You’re a strategic thinker with a hands-on approach. You bring emotional intelligence, commercial acumen, and a passion for people. You’ll thrive in a fast-paced, growing environment and be confident influencing at all levels.You’ll need to show:Proven experience leading HR and Reward and Recognition teamsStrong understanding of HR legislation and regulated environmentsA track record of driving change and operational excellenceExcellent stakeholder management and communication skillsAnalytical thinking and a solutions-focused mindsetConfidence, diplomacy, and resilience in challenging situationsTech-savviness, especially with Microsoft Office and HR systemsA commitment to corporate social responsibility and ethical decision-makingWhat We Offer

We believe in rewarding our people with more than just a salary. Here’s a snapshot of our standout benefits:Core Benefits

Bupa private medical cover*4x salary life assurance*Royal London pension schemeCar lease via salary sacrifice**Enhanced maternity/paternity/adoption payFree Company Shop membershipLifestyle and Wellbeing

25 days holiday + bank holidaysHoliday Flex – buy extra days**Discounts at top retailersSimply Health cashback and virtual GP*Cycle to work scheme**Taste Card and Tickets for GoodCareer and Support

Training and development opportunitiesEmployee Assistance ProgrammeService recognitionFlexible working patternsWellbeing supportFree Will serviceSubsidised sick pay cover*Benefits require completion of a 12-week probationary period before they can be accessed.**Benefit subject to deduction not taking colleague below Living Wage

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