The role of Client Services Associate - French Speaking offers a unique opportunity within the financial services industry to provide exceptional client support and build meaningful relationships. This position focuses on delivering tailored solutions and fostering client satisfaction through effective communication and problem-solving to French speaking clients.Client DetailsThis Client Services Associate - French Speaking role is with a well-established Fin Tech organisation in the financial services industry. The company operates as part of a large organisation and is recognised for its expertise in the banking and financial services sector.DescriptionServe as the primary contact for French-speaking clients, addressing queries and resolving issues efficiently.Provide tailored solutions to meet client-specific needs within the financial services sector.Collaborate with internal teams to ensure seamless service delivery and client satisfaction.Maintain accurate records of client interactions and communications in relevant systems.Proactively identify opportunities to improve client service processes and contribute to best practices.Support onboarding processes for new clients, ensuring a smooth transition and setup.Communicate complex financial information clearly and professionally to clients.Stay updated on industry trends, products, and services to provide informed support to clients.ProfileA successful Client Services Associate - French Speaking should have:Fluency in bo