Office Administrator

Location: London, United Kingdom (flexible working arrangements).About Access Infinity
Access Infinity is a global, rapidly growing, pricing and market access business combining category-defining Digital/AI Solutions and expert Consultancy Services to help the world’s largest pharma and biotech companies bring their products to market. We have offices in London, Manchester and Hyderabad and are experiencing rapid growth as we continue to transform and simplify market access for pharmaceutical organisations globally. Our clients include the most influential names in pharma including GSK, Lilly, BMS, Astra Zeneca, Johnson and Johnson, Pfizer, and Amgen.The role
We are seeking a highly motivated candidate for the Office Administrator role who will oversee administrative tasks, support various departments, and ensure our workplace remains organized and productive. This role requires strong organisational skills, excellent communication, and a proactive attitude.Responsibilities
Office Management:Ensure the office runs smoothly day-to-dayKeep the office tidy and organizedOrder office supplies and snacks/drinks for team eventsLiaise with office space providers when issues ariseTravel and Accommodation:Book hotels for conferences, events, and team visits to LondonAssist with travel arrangements for staffEvents and Socials:Organise company offsites and the annual Christmas party (travel, accommodation, dietary needs, etc.)Support the Social Committee with regular team eventsHandle bookings, deposits, and event logisticsEquipment Management:Keep track of all office and employee equipmentArrange repairs or replacements as neededPrepare offer letters and employment contractsSet up equipment and office accessAdd new joiners to payroll, HR systems, and time tracking toolsMonitor probation periods and take necessary follow-up actionsEmployee Support and HR Admin:Respond to staff queries (e.g. laptop issues, leave requests, proof of employment letters)Maintain up-to-date HR records and systemsRun monthly leave reports and manage carry-over processPrepare official letters (e.g. promotions, salary increases, end of probation)Support performance review processesHealth Insurance:Manage health insurance enrolment, renewals, and employee changesSupport staff with insurance-related queriesClient and Internal Surveys:Send post-project surveys to clients and compile feedbackFinance and Payments:Process 5–50 payments per weekManage expense claims and reimbursement systemTrack payment requests and resolve any payment issuesGeneral Support:Provide admin support to all team members—from partners to new joiners—as neededAbout you
Welcome experience in an administrative or office management roleProficiency in MS Office Suite (Word, Excel, Outlook)Excellent written and verbal communication skillsStrong attention to detail and organizational skillsAbility to multitask and prioritise tasks effectivelyPositive attitude and professional demeanourWhat we offer
Private health insuranceOpportunities for growth and developmentSupportive and collaborative work environmentFlexible Working: Hybrid working with offices in London and ManchesterCompetitive Salary: A package that reflects your experience, skills and location
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