Colleague Change AdministratorThe teamThe team are seeking additional support to bolster where you''ll help us to deliver a first-class service to our colleagues and stakeholders. Our small team is responsible for managing huge volumes of business change and we''re looking for someone who can support us to ensure colleagues have a great experience, whether they are moving into a new role or dealing with organisational change. It''s a great entry development opportunity for anyone looking to learn a bit more about the HR function.If you''re a details person, who loves to get things right first time whilst delivering a brilliant service to colleagues and stakeholders, then this could be your next move!What you''ll be doingProviding heartfelt customer service, ensuring clear and straight up communication throughout.Issuing contract change updates, pay-related communications and employment information to colleagues andamp; 3rd parties.Ensuring our personnel database is kept up to date with any colleague changesTriaging new cases in our Case Management system.Managing queries in line with SLAs and responding to data requests from colleagues and other key stakeholdersSupporting the Colleague Change team with admin related tasksContinually looking to improve our colleague experience as you keep the customer at the heart of all you do.We need you to haveExcellent administrative skills, superb attention to detail and accuracy.Experience of challenging and questioning if something does