Hospitality Starts Here

Build Your Future with Cairn GroupAre you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you''re creating unforgettable guest experiences or supporting your team, you''ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, youre proud of.About the Role:As Operations Manager at Cairn Group, youll lead from the frontdriving service excellence, commercial performance, and a people-first culture across every part of the hotel.Youll be responsible for maximising profitability through smart revenue generation and productivity planning, while also creating unforgettable guest experiences that keep people coming back.This is a hands-on leadership role, blending operational oversight with strategic thinking. Youll develop and support your team, uphold brand and service standards, and ensure a safe, welcoming environment that runs like clockwork.Youll represent the hotel in the local community, acting as an ambassador for the brand while staying focused on service, sustainability, and success.About You:A Hospitality Hero

You bring passion and energy to the role, inspiring others to deliver excellence at every opportunity.A Service Superstar

You put the guest experience at the heart of your decision making, ensuring every detail counts.A Team Player

You foster a collaborative, motivated team culture where everyone works together to succeed.Cool Under Pressure

You lead with confidence, staying calm and solution-focused no matter the challenge.A Polished Professional

You set the standard in behaviour and communication across the hotel.Proactive and Organised

You manage time effectively, set priorities, and oversee day-to-day operations seamlessly.Commercially Aware

You understand revenue streams, cost controls, and use insight to drive success.About Us:Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.Benefits:Service Excellence Bonus:

Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,Get Paid in Real-Time with Wagestream : Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tipsall in real-time,Stay, Relax and Recharge : Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,Delicious Discounts : Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,Spa Discounts : Self-care matters! Treat yourself with exclusive

wellness

offers at our spas and leisure clubs,Retail, Cinema and Fun Discounts : Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,Rise with Us : From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,Superstar Awards : Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,Long-Service Awards : Celebrate key milestones with us, starting from just one year of serviceplus enjoy extra annual leave as a thank-you for your commitment.Recommend a Friend : Bring great people into the team and earn a bonus when they join!24/7 Support : Were committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.Pension Scheme : Plan for your future with our pension plan, designed to help you build long-term security.Year-Round Incentives : Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!Bereavement Leave

When life gets tough, we ensure you have the time and support you need to be with your loved ones.The Cairn Group''s Holiday Inn Scotch Corner hotel is a historic redbrick manor within six miles of both the Green Howards Regimental Museum and Easby Abbey.Guests can relax in a room with a flat-screen TV and complimentary Wi-Fi access throughout their stay, or unwind inside the hotel''s Italian restaurant, casual bar, indoor pool or fitness centre.Benefits:IHG Staff Rate SchemeIHG Friends and Family RateIHG Brand TrainingCairn Group Staff Discount SchemeRetail and travel discountsRecruit a friend SchemeInduction and training programmeStar of the Month and Golden Ticket AwardPension schemeCairn Academy'' Training and Development OpportunitiesMeals on DutyUniformCycle 2 work scheme*(* Applies to positions above minimum wage)

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