About the Role Credit Controller Location: Bromborough, Wirral Hours: Monday Friday 08 00 About the Role At Panda, cash keeps our operations moving. As a Credit Controller at Panda, you ll play an important role in helping the business collect payments efficiently while maintaining strong, professional relationships with our customers. Working within our Transactional Services team, you ll manage your own portfolio of accounts, support customers with payment queries, reconcile accounts, and help ensure invoices are paid within agreed terms. This is a fast-paced role where communication, organisation and follow-up really matter. You ll work closely with internal teams and external customers to resolve queries, reduce aged debt, and support the wider finance team in keeping customer accounts accurate and well managed. This Credit Controller role would suit someone with previous credit control or accounts receivable experience who enjoys working with people, solving problems, and making a direct impact on business performance. What You ll Be Doing Managing a portfolio of customer accounts to ensure payments are received in line with agreed terms Contacting customers by phone and email to follow up on outstanding invoices Building strong relationships with customers to resolve issues quickly and professionally Investigating and resolving invoice or account queries in collaboration with internal teams Reconciling customer statements and maintaining accurate account records Updati