Service Advisor Our client, a well-established and reputable multi-franchised car dealership based in Cardiff, is seeking an experienced and motivated Service Bookings Advisor to join their team. This is an excellent opportunity for a skilled professional looking to develop their career within the motor trade sector. The Service Bookings Advisor role offers competitive salary, bonus potential, and an array of benefits, making it an attractive position for those passionate about delivering exceptional customer service in the automotive industry. Benefits for the successful Service Advisor:Starting salary up to 28,000 per annum, dependent on experiencePotential to earn around 33,000+ per annum with monthly bonuses based on performance22 days annual holiday entitlement, increasing to 25 days after long service, plus bank holidaysWorkplace pension schemeStaff purchase discounts on cars, parts, servicing, and labourManufacturer-accredited training programmesParticipation in staff achievement events and meals, including bi-annual staff partiesLong-term career prospects within a reputable dealership group operating for over 60 yearsDuties of the Service Advisor:Handle all incoming service department calls in a professional and timely mannerBook customer vehicles in for service and MOT appointmentsManage multiple car brands and coordinate with workshop teams to ensure smooth workflowUpsell service plans and additional vehicle health checks to customersMaintain accurate and up-to-date