Job Title: Project Manager - Service Desk (Consultant/Senior Consultant) Location: City of London - 3 days per week (potential occasional travel to Scotland) Duration: 6 month Fixed Term Contract (potential to extend) Salary: £75,000 - £85,000, dependent on experience Start: Asap At Pace, our consultants genuinely care about the impact our work has on our customers and their customers alike. We are problem solvers'' who call on our collective experience, knowledge and skills to support customers to access benefits early. Our mission is to create environments that thrive for our customers; we enable this by providing transformation, process optimisation, and automation services, all with the aim of enabling our customers to harness human autonomy. We are reimagining how transformation services are delivered, taking a human-centred approach, and our work is having a material impact on people''s lives. If this resonates with you, we would love to hear from you. Role: We are seeking to hire an experienced Service Desk Project Manager to: Manage project scope, timelines, budgets, and documentation to support governance and project delivery Ensure commercial control and governance of projects while maintaining communication with stakeholders Oversee the full project life cycle, including cost control and change management. Provide technical support for IT applications and services, ensuring customer satisfaction and timely delivery Develop and lead the service desk team, including