Overview

As a UX/UI Designer you are passionate about creating user experiences with a real focus on accessibility, usability and cutting-edge UI design. You relish the opportunity to collaborate with your peers and the wider business to understand requirements and create user journeys that maximise customer satisfaction while driving business value. You''ll be an advocate for key features and functionality, delivering robust research and testing making data driven decisions to enhance user journeys, and ensuring UX guidelines and principles are embodied in everything you do. To you, it''s the opportunity to work as part of a successful and established team, where you can make your mark on some exciting large-scale transformational projects while also making continuous improvements to existing functions.At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment. The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. If you''re willing to get stuck in, you''ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.Responsibilities

Collaborate with product managers, engineers, and other stakeholders to translate business requirements into effective design solutionsWork within set UX guidelines and principles to ensure consistency and coherence across all touchpoints of user journeysWork with the Halfords UI kit and brand guidelinesUse established best practice UX in all design work, providing feedback where appropriate on practicalityEffectively manage workload, keeping stakeholders informed of progress and highlighting any changes to agreed scope and/or timelinesBe the advocate for key features and functions that address the business objectives whilst meeting customer needsAccurately report working time spent on projects each weekWork with the business to understand performance and impact of UX changes and iterate as appropriate to drive resultsFor each project, deliver robust user research, concept testing, and usability testing; conduct competitive audits and market research - and convert findings into design decisionsImmerse yourself in insights, competitor analysis, user research and qualitative and quantitative data to inform new ideas and optimisationEnsure all design works meets group accessibility guidelinesTake part and contribute to collaborative team processes, such as sprint dependency planning and weekly design critiquesQualifications

Bachelors Degree in Human-Computer Interaction or related fieldProven experience as a UX/UI Designer or similar role with a portfolio showcasing previous UX/UI design projects and processesProficiency in design tools such as Figma, Adobe Creative Suite, Sketch, or similarStrong understanding of user-centred design principles and methodologiesExperience working in an agile development environmentExcellent communication and collaboration skillsAbility to prioritise and manage multiple projects in a fast-paced environmentStrong analytical and problem-solving skills with the ability to use data to make design decisionsBe knowledgeable in accessible design and mindful of designing for different audiencesUp-to-date knowledge of industry trends, emerging technologies, and UX/UI design standardsBenefits

A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leaveCommitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirationsWe offer hybrid working with a blend of working in our Support Centre and from homeYou will have access to a wealth of employee discounts across the Halfords suite of products and servicesWellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords

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