The Role: Due to the upcoming Maternity Leave of the incumbent role holder, we have a temporary contract vacancy for a Specification and Non-Conformance Coordinator to join the QA/Technical team. The Responsibilities: The core responsibilities of the role are: • Create, review and issue all ingredient, product, packaging and ancillary item specifications and data sheets. Maintain the specification registers and documentation. • Maintain system changes to support all aspects of specification control. • Responsible for maintaining the update of information to customers including questionnaires, certification and documentation. • Coordinate and collate non-conformance investigation and close out activities for customer complaints, audits, non-conforming product and quality notifications. Participate in root cause analysis and corrective action assignment. • Responsible for producing non-conformance trending data and reports including related KPI tracking. • Handle routine customer enquiries and escalate as required. • Participate in the change management process. • Participate in third party audit activities. • Participation in the QA team to complete hygiene and fabrication audits and escalate issues to the Technical Manager. • Cover and support the Vendor Approval and QA Coordinator and the Quality Systems and Training Coordinator roles and tasks during absence of the responsible persons. • Participation in the HACCP team, Traceability team, Food Safety/Quality team and the