Technician 3 We share your motivation to progress your career and achieve your ambitions - so we want to let you know about the latestTechnician 3 - London role. Check out the details for this vacancy, with a world-leading technology communications company, below:Location:Blackfriars road, London (On site)Contract:6 monthsHoursMonday to Friday (37.5 hours a week)Timing - Working on a shift rotaHours: 7.5 hour working day between 07:00 - 19:00 (However, the successful candidate will be required to work on an out of hours rota and be on a standby rota)Job Description:Our Ring-Fenced Team comprises of 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests. The RFT covers a number of different customer accounts, including government and banking customers, so you will be required to gain clearances for a number of different customers, including Government SC and DV.Install and decommission redundant equipment.Provide expert hardware support.Responsible for proactive updating of customer and resolution of service.Co-operate and work closely with all members of the support team to ensure efficient, productive and high-quality technical support and customer service to customers within the live Data Centre.Liaise with onsite support engineers and within other sites.Manage all incoming calls, emails to the data centre support function.Liaise with third-party suppliers to report and escalate customer problems.Respond to custo