Service Technician or a Diagnostic Technician Needed!

Basic Salary: C-39,500(Depending on Your Experience)

OTE: -47,850 (performance-based: time saved & team profit)

Hours: Full-time, 45 hours per week (rota including weekends)

Benefits: 25 days annual leave + bank holidays (increasing with service), life assurance, pension scheme, tool insurance, colleague discounts, and lifestyle benefits.

Advance your technical career within a manufacturer-led, performance-driven aftersales environment supported by modern workshop facilities and continuous technical training.

We are seeking a skilled Service Technician or a Diagnostic Technician to join a high-performing after-sales team. This role is suited to an experienced technician who is confident working to manufacturer standards, capable of complex diagnostics, and motivated by ongoing professional development - including electric and hybrid vehicle technologies.

As a Service or Diagnostic Technician within the workshop, you will be responsible for delivering accurate diagnostics, first-time fixes, and high-quality repair work, supporting both customer satisfaction and workshop efficiency. As a Service Technician, you will carry out all servicing for our clients'' brand.

Key responsibilities include:

• Carrying out advanced servicing, maintenance, diagnostic and repair work across a broad vehicle range, including warranty repairs and manufacturer campaigns.

• Diagnosing and resolving mechanical, electrical and software-related faults using manufacturer diagnostic equipment and technical data.

• Completing a wide scope of work, from routine servicing through to major repairs such as timing and cambelt replacements, to a consistently high standard.

• Conducting electronic Vehicle Health Checks (eVHCs) and producing detailed, accurate technical reports and repair recommendations.

• Accurately completing digital job cards, technical write-ups and supporting documentation in line with audit, compliance and quality requirements.

• Working closely with workshop control and service teams to support productivity, quality assurance and customer outcomes.

• IMI / City & Guilds Level 3 qualification (or equivalent) in Light Vehicle Maintenance & Repair.

• Demonstrable experience as a Service Technician or a Diagnostic Technician, ideally within a franchised or manufacturer-approved environment.

• Strong diagnostic capability with proven experience in warranty repairs and complex fault-finding.

• A methodical, process-driven approach with a clear focus on safety, quality and efficiency.

• MOT Licence, desirable, not essential (training and certification available if not currently held).

• A technician committed to continuous learning and progression through manufacturer accreditation and EV/hybrid training pathways.

• Competitive basic salary with a performance-related bonus structure.

• Manufacturer-backed training, including electric and hybrid vehicle servicing and repair.

• Clear career development and accreditation pathways, including senior and master technician progression.

• Financial protection through life assurance, tool insurance and a contributory pension scheme.

• Access to exclusive colleague discounts, wellbeing support and employee benefit platform.