Field Service Engineer Midlands Salary: circa 35,000 per annum + overtime Contract: Full-time, field-based/remote (Midlands) About the employer An independent supplier with 15+ years in the commercial laundry and catering industry, providing unbiased advice and nationwide service across sectors such as care homes, hotels, holiday parks, restaurants, schools, and vets. They repair, service, supply, and install equipment from all major manufacturers, with customer satisfaction at the core. The role We''re seeking an experienced Field Service Engineer to troubleshoot, maintain and repair commercial laundry and/or catering equipment across the Midlands. You''ll complete PPM and reactive callouts, diagnose faults, carry out repairs and compliance checks, and keep clear service records while delivering a market-leading customer experience. As a Field Service Engineer, you''ll work independently, manage your schedule efficiently, and liaise directly with customers to ensure minimal downtime and first-time fix wherever possible. Key responsibilitiesAct as the Field Service Engineer on planned and reactive visits: fault finding, maintenance, repairs, and basic commissioning.Diagnose mechanical, electrical, and gas-related issues on a wide range of commercial laundry and catering equipment.Complete compliance tasks and documentation, including Gas Safe duties and service reports.Communicate clearly with customers and internal teams; ensure parts usage and job notes are recorded