On-Site IT Support Engineer

On-Site IT Support EngineerRole: On-Site IT Support EngineerIndustry: Sports/EntertainmentSpecialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st Line, Helpdesk, MacOS, IT InfrastructureType: Contract, Inside IR35Location: StevenagePay Rate: £140 - £160 per dayDuration: 3 monthsStart Date: ASAP/ImmediateOn-Site IT Support EngineerCPS Group UK are delighted to be working with a leading organisation to hire an interim On-Site IT Support Engineer for an initial 3-month duration.Role Requirements* Provide technical on-site, user facing support across multiple local sites* Provide 1st Line on-site technical IT infrastructure support* Support hardware issues and fixes (eg desktop, laptop printers, mobile)* Communicate effectively with the customer and manage technical queries in line with company standards and SLA''s* Prioritise, and resolve technical queries and service requests* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issuesRequired Skills andamp; Experience* Demonstrable experience working as an on-site, user-facing IT Support Engineer* Strong working knowledge of IT infrastructure support (Windows 10/11, AD, Apple OSX/iOS, SCCM)* Proficient in using and administering Microsoft Intune (deploying builds, policies and applications)* Experience supporting Apple Mac andamp; iOS devices* Good networking support experience (patching, diagnosing connectivity issues)* Comfortable working with and supporting 3rd
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