Head of Operations (Fulfilment and Logistics) Greater Manchester 90kThe OpportunityA high-growth, founder-led consumer brand is looking for a Head of Operations to take full ownership of warehouse, fulfilment and outbound logistics.The business has scaled rapidly through digital channels and now needs a leader who can bring structure, improve performance, and build an operation that can handle continued growth and demand volatility.This is a hands-on leadership role with real influence, combining strategy, execution, and team leadership.The RoleOwn the operation end-to-end, from inbound stock through to customer deliveryLead a fast-paced warehouse and fulfilment function, improving speed, accuracy and efficiencyTake full ownership of 3PL and carrier relationships - including SLAs, performance and commercial termsBuild strong, accountable partnerships while holding providers to high standardsDevelop capacity plans to handle peaks, promotions and demand spikesShape the logistics network (in-house vs outsourced, future scalability, automation)Lead and develop operational teams, creating clear accountability and structureWork cross-functionally to align operations with trading plans and growthWhat Success Looks LikeA scalable, well-structured operation with clear ownershipStrong 3PL and carrier performanceImproved fulfilment speed, accuracy and deliveryReduced operational firefighting during peakAn operation that supports, not limits, growthAbout YouProven experience owning wareh