Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large and rapidly growing MSP, with multiple locations across the UK?Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual.With varied support work, mentoring opportunities to 1st / 2nd line and flexible hybrid office and home working practices - this is a fantastic role to grow your career.Salary: £35K - £40K Basic + Benefits packageLocation: Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days and 3 from home (with V occasional travel to client site), you''ll need to drive and own a car to make this work.Responsibilities - Manage 2nd and 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception to implementation - Internal network support if required - Internal staff trainingSkills/Abilities - Windows Server, Active Directory and Microsoft Operating Systems - Virtualisation Technologies - particularly Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency o