Logistics Customer Services AdministratorKetteringHours - Monday to Friday Salary - circa £27kDo you thrive on delivering exceptional service and ensuring operations run like clockwork?Our Kettering based client is recruiting experienced Customer Service Administrators on a temp to permanent basis to become the vital link between their customers and the organisation-ensuring a seamless, efficient, and professional experience from order to delivery.What You''ll Be Doing Process Orders: Accurately handle customer orders, following SLAs and internal procedures.Customer Liaison: Be the first point of contact, providing support, updates, and helpful advice.Collaborate Across Teams: Work with transport planners to manage lead times and coordinate transport bookings.Problem-Solve: Tackle customer issues confidently and ensure quick, positive resolutions.About you Customer Focus: You listen, stay calm under pressure, and resolve issues with empathy and precision.Proactive Thinking: You anticipate needs and take initiative to meet them.Strong Communication: You''re persuasive, confident, and know how to build trust quickly.Organisational Strength: You juggle priorities, set clear goals, and consistently deliver.High Standards: You''re motivated to exceed expectations and embrace feedback to grow.Resilience: You stay cool under pressure and bounce back stronger from setbacks.Your Experience and Skills Solid experience in a fast-paced, high-demand customer service environmentInterest