Overview

Senior Delivery Lead UKS - Bizz AppsIntroduction: Are you a seasoned and visionary leader with a track record of successfully delivering large and complex projects and programmes? We have an exceptional opportunity for you to join Avanade as a Senior Delivery Management. As a key member of our leadership team, you will be responsible for overseeing the planning, management, and successful delivery of strategic projects, driving customer satisfaction and growth.Come join us: You will take charge of leading our most critical and complex projects and programmes, with full accountability of delivery you will be responsible for nurturing and maintaining strong client relationships to ensure delivery excellence and client satisfaction are achieved. Adhering to schedule, budget and quality benchmarks are expected. Your role will be instrumental in growing our clients and supporting both theirs and our growth. Additionally, you will have the opportunity to provide mentorship and technical expertise to our talented colleagues.

Responsibilities

Have delivery accountability of contracted solutions at the programme or project level, ensuring adherence to deal economics, schedule, and quality standards.Effectively managing overall project/programme risks, making critical adjustments as necessary and gaining buy-in from senior management for key project plans.Overseeing and driving the development, implementation, and maintenance of comprehensive project work plans.Accountability of the traceability of project requirements throughout the project life cycle.Providing strategic direction for all change management activities and supporting clients in their change enablement processesSeek out growth opportunities for the account, the client, the team and our people.Mentoring and developing team members, providing oversight to the management of relationships with suppliers and subcontractorsDemonstrate your client communication skills at all levels, including executive level, with consideration for different cultures and first languagesBe the escalation point for delivery issues taking a hands-on approach where necessary to course correct troublesome projectsEnsure consistent programme governance is in place, attend and contribute in steering meetings and project progress updates.Manage the expectations of the Client and the teamsManage the sales process: review the solution to confirm it can be delivered within the budget availableDraft or review contracts ensuring scope, dependencies and risks can be managedEnsure deliverables and work products are achievableReview staffing proposals to ensure they have the right skills and capability

Skills and Experiences

Specific experience implementing Dynamics 365 (CE or ERP) for Enterprise level clients.Extensive understanding of contract terms and interpretation, coupled with excellent customer expectations management skillsPvoven experience employing key Project/Program Management disciplines, ensuring effective estimation, work planning, and scope managementProficiency in project management methods, tools, and techniques, complemented by a working knowledge of Microsoft platform technologies and in-depth expertise in Microsoft Project and Azure DevOps (ADO), enabling precise project tracking and control.Good knowledge of Earned Value reporting, contributing to sound financial decision-making.Strong people management abilities, including team leadership and mentorship.While not required, having a Project Management Institute (PMI) PMP or PgM certification and a Bachelor''s degree in a business or technology-related field will be advantageous.Ideal candidates have very strong project management experience in an IT and consulting environment, particularly for global external clients. Additionally, they should possess strong direct people management experience for on and offshore resources, enabling them to lead and mentor effectively.

About you

Consultative, collaborative, relationship builderA strong team player and problem solverDemonstrated ability to think systematically and logically, effectively solving complex problemsResilient, adaptable, flexibleIntellectually curious and passionate about techConvincing storyteller and engaging content creatorStrong communication skills, both oral and written, to ensure effective collaboration and negotiationResults-oriented mindset, with an ability to drive change in an unstructured environment

Benefits and culture

Avanade offers a diverse, inclusive culture with opportunities for development and training, and real-time access to technical resources globally. The company is committed to supporting career growth and collaboration across teams.

Inclusion and diversity

We work to provide an inclusive, diverse culture with a deep sense of belonging for all employees. Avanade believes in equal employment opportunities and does not discriminate based on race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, gender identity, or any other protected status as defined by law.

Learn more

For more information about projects and case studies, visit Avanade’s client and insights pages on our site.

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