Thrive Trowbridge are delighted to be actively recruiting for our client, who seek a Customer Service Advisor on a permanent basis.What you will be doing :Handling incoming customer calls and responding to emails promptly and professionallyProcessing customer orders efficientlyResolving customer queries and issues with a positive and solution-focused attitudeLiaison with other departments to ensure smooth order fulfilmentAssisting with monitoring and managing stock levelsUpdating records and maintaining accurate customer informationWhat you will need to succeed:Previous experience in a customer service role essentialExcellent communication skills, both written and verbalStrong attention to detail and good organisational skillsGood IT skills including CRM systemsAbility to multitask and work under pressureA team player with a proactive attitudeWhat you will receive in return :To 27,000pa OTE (DOE)Free parking 100% office basedWorking in a friendly and fun team with a diverse product portfolioWhat you need to do next:If this position sounds of interest and you would like to be considered, please contact Sarah at Thrive Group : removed) Thrive Group are acting as an employment agency in relationship to this vacancy.If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.INDTRO