Customer Service Manager - PermanentHome-based, working remotelyUp to 40,000 (dependent on experience)Are you passionate about delivering outstanding service and making supply chains run smoothly? We''re supporting a family-run distributor within the speciality ingredients sector to hire a Customer Service Manager who will play a key role in ensuring exceptional support to customers, suppliers, and logistics partners.This is a brilliant opportunity for someone who enjoys a fast-paced, detail-driven environment and wants to build a long-term career within a specialist technical industry.The RoleWorking remotely as part of a close-knit operations and commercial team, you''ll act as a central point of co-ordination between customers, suppliers, warehouses, and hauliers. You''ll oversee the full order life cycle - making sure products and documentation move accurately, safely and on time.You''ll collaborate closely with senior leadership and other departments to maintain stock levels, protect margins, and uphold strong working relationships across the supply chain.Key Responsibilities:Order and Customer ManagementServe as the primary contact for order placement, updates and customer enquiries.Process customer orders with accuracy, ensuring correct pricing and documentation.Keep customers and sales teams informed of order progress and any supply chain changes.Supplier and Logistics CoordinationPlace purchase orders with suppliers and monitor goods through to warehouse receipt.Orga