Are you ready to take ownership of IT supplier and service performance in a fast-paced, purpose-driven environment? We''re looking for an experienced IT Manager to lead vendor management and service delivery for our growing infrastructure-focused business. This is your chance to step into a hands-on role where you''ll shape supplier relationships, drive IT service improvements, and influence strategic outcomes - while working with a passionate team that''s committed to building better lives and stronger communities. If you''re commercially sharp, people-focused, and ready to make a meaningful impact, we''d love to hear from you. The Role at a Glance: IT Manager West London - Onsite 4 days a week £40,000 - £60,000 DOE. Plus up to 10% annual bonus Benefits include 25 days annual leave, performance related annual bonus, pension scheme, on-going training and development. Your Skills: 1+ years running outsourced IT or telecoms contract. CIPS Level 4. Degree or equivalent in IT, Information Systems or Business Management. ITIL v4 Managing Professional or higher. Who we are: We''re a trusted leader in delivering end-to-end workforce solutions - from recruitment and technology to workforce supply, management, and training - tailored for the infrastructure, construction, and civil engineering sectors. Key Responsibilities: • Manage full lifecycle for 6+ IT/telecoms vendors, including contracts, renewals, and performance reviews • Oversee daily/weekly SLAs, drive service improvements,