Your new company You will be working with Birmingham City Council, the UK''s largest Local Authority, as an Assistant Housing Officer. This is a full-time position, Monday to Friday, with a total of 36.5 working hours per week. The role is based at Barry Jackson Tower, Birmingham, B6 5BW, with hybrid capabilities, although you will be required to conduct visits across the city. Driving is essential for this role, and you must have access to your own vehicle with business insurance added if not already in place. An enhanced DBS check is required, which will be arranged free of charge by Hays. Your new role As an Assistant Housing Officer, you will deliver high-quality tenancy support services to homeless households in temporary accommodation (TA), responding effectively to changing customer needs and legislation. You will support the process of making suitable TA offers, issuing and explaining licence agreements, and maintaining tenancy records. Risk assessments must be conducted fairly and transparently, and you will notify other local authorities of accepted TA offers outside Birmingham. You will help reduce the use of bed and breakfast accommodation, ensuring it is only used as a last resort, and support the transition of households into more suitable emergency accommodation.You will ensure families with children are not placed outside the borough unless absolutely necessary. Floating tenancy support will be provided to help customers access services outlined in their housi