This is an excellent opportunity for an experienced Operations Team Leader to oversee and optimise key processes within the business services industry. The role involves managing a team while ensuring operational efficiency and delivering exceptional support within secretarial and business functions.

Client Details

Our client is a well-established organisation operating within the Motor sector. As a large and international company, they are committed to offering professional solutions and maintaining high standards in Operational and Customer excellence.

Description

• Lead and manage a medium sized team to deliver high-quality customer and business support services.
• Monitor and optimise day-to-day operations to ensure efficiency and accuracy.
• Implement and maintain effective operational procedures and policies.
• Coordinate with various departments to ensure seamless service delivery.
• Provide regular performance feedback and training to team members.
• Handle escalations and resolve operational challenges promptly.
• Prepare and present operational reports to senior management.
• Identify areas for improvement and lead initiatives to enhance processes.
• Liaise with stakeholders to ensure business objectives are streamlined.

Profile

A successful Operations Team Leader should have:

• Proven experience in managing and leading teams within a professional environment.
• Strong understanding of business services and support operations.
• Excellent organisational and multitasking abilities.
• Effective problem-solving and decision-making skills.
• Proficiency in using relevant software and tools for operational management.
• Strong communication skills, both written and verbal.

Job Offer

• Competitive salary ranging from -45,000 to -50,000 per annum.
• Opportunities for career growth and professional development.
• Supportive and collaborative working environment.
• Comprehensive benefits package.

If you are a motivated and experienced Operations Team Leader looking for a permanent role in the business services sector, we encourage you to apply today.