About Us: Richmond Borough Mind has been delivering mental health support to people and their carers in the local community for over 65 years, and we are seeking an experienced Senior Support Worker to join our Emotional Wellbeing Service. The Role: The Emotional Wellbeing Service (EWS) provides support to those experiencing and recovering from mental ill health. The Senior Support Worker plays a key role in delivering high-quality, strengths-based emotional wellbeing and prevention services for adults across Richmond. The role supports individuals to build resilience, improve wellbeing, reduce crisis and achieve personal outcomes through strengths-based assessment, personalised support planning, risk management and trauma-informed practice. Key Responsibilities: Provide structured 1:1 and group-based emotional wellbeing support in line with strengths-based and recovery-focused principles. Complete trauma-informed, strengths-based assessments and co-produce personalised support plans within specified timescales. Deliver flexible support in the community venues, homes, online and by phone to maximise accessibility. Use evidence-based tools (e.g. solution-focussed scaling, WEMWEBS) to support and measure progress. Support clients of the service to build coping strategies, independence, social connection and community participation. Provide support to individuals experiencing distress, escalation or early crisis, using de-escalation and trauma-informed approaches. About Yo