We are recruiting on behalf of a well-established international business operating within a fast-paced, product-driven environment. This is a fantastic opportunity for a detail-oriented and customer-focused professional to take ownership of the full order lifecycle, working at the heart of sales, logistics, and operations. This role is ideal for someone who enjoys variety, thrives on organisation, and takes pride in delivering an excellent customer experience from order to delivery. The Role As a key point of contact for customers, you will manage orders from initial enquiry through to final delivery and invoicing. You ll work closely with internal teams and external partners to ensure products are sourced, processed, and shipped accurately and on time. Key Responsibilities Act as the main contact for customer orders, providing a high level of service throughout the process Manage end-to-end order fulfilment, from order entry through to shipment and invoicing Coordinate with suppliers and internal inventory teams to ensure product availability and timely delivery Maintain clear and proactive communication with customers, providing updates on order progress, shipping details, and documentation Prepare accurate shipping and export documentation in line with requirements Liaise with logistics partners to ensure efficient and compliant shipment of goods Monitor payments and ensure adherence to agreed commercial terms Work closely with sales teams to provide updates on order stat