Account Director

Overview
Untold Fable is a global content production company that aims to change the industry through diverse and innovative work. We partner with major brands and operate a hybrid, flexible working model with offices in Clerkenwell, London and Brooklyn, New York (1-3 days per week in the office).We are part of The AnalogFolk Group and collaborate with AnalogFolk teams on select projects. This role will be based in London and will lead major accounts across global brands, ensuring the delivery of standout creative while maintaining strong client relationships and driving organic growth.The Role
We’re growing fast and seeking an
Account Director
to join our London-based team. You will lead on major accounts, ensuring seamless delivery of creative work on time, on budget, and on brief, while managing client relationships and pursuing growth opportunities.We value deep creative agency experience, ability to thrive in fast-paced, production-heavy environments, and close collaboration with producers to bring big ideas to life.Responsibilities
Lead key client accounts, ensuring smooth day-to-day management, outstanding delivery, and long-term client satisfaction.Collaborate with in-house and freelance producers to oversee on-set productions, troubleshoot in real time, and uphold creative standards.Champion creativity: guide the development of strong creative responses, shape client briefs, and protect the integrity of ideas throughout production.Grow existing client relationships through strategic thinking, consistent delivery, and commercial acumen.Identify and convert new opportunities within existing client networks and beyond.Negotiate contracts, scopes and fees with clients and procurement teams.Maintain regular reporting of financials, forecasting and account performance to the Head of Client Services.Keep abreast of cultural, creative, and industry trends to feed into client strategies and inspire teams.Foster strong relationships with agency partners and external collaborators.Skills and Attributes
Confident leading anything from quick-turnaround social briefs to large, complex productions and working closely with producers to bring creative concepts to life.Deep understanding of creative agency processes and how they intersect with production.Commercially sharp, with strong negotiation and budget management skills.Highly strategic, with the ability to understand client challenges and connect them with creative solutions that deliver ROI.Excellent communicator — persuasive, clear, and calm under pressure. A natural relationship builder, able to navigate C-suite conversations and collaborate with creatives, strategists, and crew.Detail-oriented without losing sight of the big picture.A strong team player — collaborative, low-ego, energized by supporting others to do their best work.Experience
Significant experience in an account management role at a leading creative agency or production company.Proven experience delivering best-in-class campaigns and content, from digital brand films and social to large-scale global shoots.On-set experience and an appreciation for the realities and magic of production.Experience working closely with or within client teams across brand, marketing, and comms.Track record of growing client accounts and identifying new opportunities.Used to managing and mentoring junior team members.Passionate about content, culture, and storytelling and hungry to push creative boundaries and solve challenges.Working at Untold Fable
Life insurance / Income protectionFlexible working / Wellbeing coachingSeason ticket loansEnhanced parental leaveDependency leaveCycle to work schemeMedical insurance
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