Service Engagement Manager
Main purpose of job: To manage three key aspects of CARA s service: New referrals into CARA Counselling waiting lists and allocation to a counsellor CARA s client database Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references). Salary: £37,411 £39,261 per annum, pro-rata. Hours: 35 hours per week, with some flexibility possible. Contract: This is a permanent contract. Place of work: CARA premises in Colchester and some remote home working. Some travel to other locations in Essex may be necessary. Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year. To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. Application deadline: 9am on Wednesday 26th November 2025 Interviews: Tuesday 2nd December 2025 This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description This is an exciting and varied role, and we are looking for a proactive post holder who will manage three key aspects of CARA s service provision: - Manage new referrals into our service, overseeing the work of our team of First Contact Navigators and our Information and Referrals Co-ordinator. - Manage our counselling waiting lists and t
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